Problem with mouse and touchpad inconsistencies in OpenMandriva [It is not a duplicate]

Hello,

I’ve looked for some threads about this issue, but I haven’t found one that exactly matches my case. I’ve found some similar ones, but none with the same situation. I’ve also read this thread: Can't get right click on my asus laptop with usb mouse and disable touchpad, but the problem addressed there is different, and I’ve already tried the suggested solution without success. So this is not a duplicate thread.

I recently migrated from Fedora to OpenMandriva, less than a week ago. Since then, I have been experiencing serious problems with the behavior of my mouse and touchpad. The problem occurs inconsistently, but has become a major obstacle to my daily use.

Problem description

  1. Strange mouse behavior:
  • The right button sometimes works, and other times it stops responding completely.

  • The left button always works, but when double-clicking, it often activates the action of holding the window, without releasing it, unless I press Esc.

  • The external mouse (USB) also has similar failures, which leads me to believe that it is not a hardware problem.

  1. Problems with the touchpad:
  • The cursor movement works, but the scroll wheel can be inconsistent.

  • My touchpad has two right buttons (one on the top and one on the bottom). Sometimes only one of them stops working, while other times both stop working completely.

  • Sometimes the click actions work in some programs, such as browsers, but fail in Dolphin or on the desktop.

  1. Error pattern:
  • Whenever I restart the system, the mouse works normally for a while (from 5 minutes to a few hours).

  • When the failures start, both the touchpad and the external mouse are affected simultaneously.

What I’ve tried

System Configuration

  • Laptop: Dell Latitude 5511

  • Processor: Intel Core i5-10400H (8 cores, up to 4.6 GHz)

  • RAM: 16GB

  • Video Card: Integrated Intel UHD Graphics

  • Operating System: OpenMandriva Lx 25.02 (ROME) Rolling x86_64

  • Kernel: 6.13.4-desktop-2omv2590

  • Graphical Environment: KDE Plasma 6.3.1 (KWin - X11)

I’m desperate for a solution, as this is my only computer and I use it for work and community contributions. If anyone has any suggestions or has experienced something similar, I would be very grateful for any help!

Thank you very much!

This article was originally written in Portuguese and translated via Google Translate. I have carefully reviewed it and, as I have a basic knowledge of English (I am still studying), I have checked the translation to make sure it is correct.

3 Likes

Very good translation. I would not have known English was not your first language.

Drivers are written into the kernel and we seem to have some issues with the 6.13 kernel. I know that I have some issues that I have not had before. I am hoping they get these ironed out, quickly.

2 Likes

Thanks for the compliment, @WilsonPhillips !

The reason it took me a while to respond is that I wanted to fully test my solution to make sure the issue was actually fixed. I spent a full week using the system to see if the inconsistencies with the mouse and touchpad would return.

The solution that worked for me was to go to Settings > Mouse & Touchpad > Touchpad and enable the Disable touchpad when mouse is connected option. This allowed me to use only the external mouse, and all the issues went away.

I suspect the issue may be related to having multiple input devices active at the same time, as my Dell Latitude 5511 has an integrated touchpad and a “TrackPoint” style button in the center of the keyboard. When I disable the main touchpad and use only the TrackPoint and its buttons, everything works fine.

And to ensure that even when removing the external mouse, the same problem does not occur again, I disabled it:

xinput list
xinput disable <ID_OF_TOUCHPAD>

Thanks again for your support!

4 Likes

Thanks @ivy for the useful tip of how to do this in terminal.

Users should be able to do this in SystemSettings unless they are using a renegade desktop.

I do not know when the “Disable when mouse is connected” option was added in Plasma6 but I just discovered that it has been added now.

3 Likes

Yes, yes … it is possible to do this by SystemSettings. I ended up not putting a screen capture, because my system is in Portuguese. Thanks for the addition, @ben79 !

2 Likes