OM ROME 25.06 Blank Screen After Logging into KDE on Microsoft Surface Pro 4

Support
,
1

Hello,

Requirements:

I have Searched the forum for my issue and found nothing related or helpful
I have checked the Resources category (Resources Index)
I have reviewed the Wiki for relevant information
I have read the the Release Notes and Errata

OpenMandriva Lx version:

ROME 25.06

Desktop environment (KDE, LXQT…):

KDE 6.3.4

Description of the issue (screenshots if relevant):

On a fresh install of OM, after reboot, SDDM loads the login screen fine. After login the screen is blank with backlight on. System seems to be running as it will play sounds when I use the volume rocker, plug/unplug things from the USB port, or plug/unplug the AC adapter.

This issue always occurs if the AC adapter is not plugged in at boot, and sometimes happens even if it is.

Relevant informations (hardware involved, software version, logs or output…):

System is a Microsoft Surface Pro 4 (1724 256GB model)

  • CPU: Intel i5-6300U (2 core, 4 thread @ 2.4 GHz)
  • RAM: 8GB LPDDR3
  • GPU: Intel HD 520
  • Storage: Samsung 256GB NVME (Model MXFLV256HCP-000MV)

BIOS and Firmware were updated via Windows to latest versions prior to installing OM.

2

Should be noted that zeroability suggested via Matrix that I try the kernel-server given that the Live environment worked when installing. Testing has shown that there is no difference in behavior on the installed system between the server and desktop versions of the kernel.

3

I forgot to include some other pertinent info.

  • Before logging in at the SDDM login screen, I can switch to a TTY.
  • After logging in and the screen goes blank, attempting to switch to a TTY does not change the output to the display.
  • The device does have a Mini/Micro/WhatEverTheyCallIt DisplayPort, but I do not have a cable to make use of it.
  • The system currently uses X11 rather than Wayland, though I plan to test Wayland Soon™.

Additionally, I just had a single successful login with working display on battery…but haven’t been able to replicate it.

4

Same exact thing happened to me with an nvidia card. Talked to a guy on YT yesterday said the same thing happened to him with an AMD card. But I guess its still all nvidia’s fault.

5

If this issue occurs in both X11 and Wayland I would say try a different desktop environment, like our LXQT or GNOME iso.

To me it sounds like either an issue with Plasma not recognizing your monitor or missing drivers specific to the Surface

6

So, I did end up reinstalling OM ROME using the Wayland iso (plasma 6/Wayland). I did not seem to have the problem with multiple reboots, both with and without AC power plugged in. So possibly an issue with X11? I’m going to mark this post as the Solution in hopes that this thread will close (I’ve not seen an option for me to close it manually otherwise).

I was also having some issues where the displayed image would shift up and down (by a handful of pixels, about 1/4 to 1/2 of a console text line) after awhile using any of the Linux Distros I tried (issue occurred both inside and outside of a graphical DE, including the CLI baed Arch installer and similar environments, TTYs, etc), including OM. This ‘flickering’ issue does not happen in Windows, so I may keep the device on Windows for the time being, though this is not ideal. I’d put Windows back on it to test to see if the ‘flickering’ was hardware or software related. I’ve not seen it happen in Windows, so probably sotware related. Might be resolved with the linux-surface kernel, might not. I’ll look into it later.

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