OM Lx 4.0 does not work with TV Monitor

[ben79 (Ben Bullard)]

@zaivala

First time, I set the Displays. Apply. Everything worked, but froze open – the mouse still moved but nothing could be changed or clicked on or opened or closed. I had to do a hard reboot.

Second time, a day later: I set Displays, the Apply button was below the taskbar, it was difficult to move it to where I could click Apply (kept trying to move the whole window to a different workspace) but I did. I then clicked, and then double-clicked, Install Now, and nothing happened.

This might be something we did not see in testing because no one has the same hardware and I don’t know of any testers using a TV as monitor. If it is a bug then we’ll probably need to get devs involved. Developers will want more information about the hardware and the problem. All of the following needs to come from the computer having the issue while logged into OM Lx 4.0.

1. journalctl output in a .txt file and attached here.

   $ journalctl > journalctl.txt

2. Xorg.0.log in a text file and attached here.

   $ cp /var/log/Xorg.0.log > Xorg.0.log.txt

3. xorg-session.log as .txt file attached here. (Where you replace uname with your user name)

   $ cp /home/uname/.local/share/sddm/xorg-session.log xorg-session.log.txt

4. Hardware info with inxi command. (Again attach the .txt file here)

   $ inxi -F > inxi-F.txt

If you will do that I’ll give a shout out to our developers. Don’t be surprised if they ask for some things in addition to what I posted here. These types of problems can be difficult to get to the cause especially if noone has the hardware to reproduce your issue.