Live execution gave me a black screen

Support
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1

Hello,

  • VERSION OpenMandriva rome 24.12-plasma6.x11

  • DESKTOP No desktop came up entonces: N/A

  • DESCRIBE PROBLEM I make a boot USB of the product to test it out. The boot screen came up (lovely) and chose the first option without setting anything like language / keyboard. I got a second screen with a flower in low res show up then it disappeared. At this point I would expect the icon with a rotating circle to show it is loading but I got a black screen. So I waited a moment and instead of overreacting I took a shower and dressed for the day. Upon return it was still a black screen.

Device: 
   MinisForum 795S7 
   AMD Ryzen 9 7945HX processor  
   32GB DDR5 memory
   (2) Nvme2 storage sticks 
   NVidia RTX 4060 Graphic card with 8GB VRAM

Boot Device : SanDisk USB 64GB disk ISO

was burned to USB using Linux Mint utility

.
inxi -f (from Linux Mint)

CPU:
  Info: 16-core model: AMD Ryzen 9 7940HX with Radeon Graphics bits: 64
    type: MT MCP cache: L2: 16 MiB
  Speed (MHz): avg: 699 min/max: 400/5313 cores: 1: 400 2: 400 3: 3593
    4: 400 5: 400 6: 400 7: 400 8: 400 9: 400 10: 400 11: 3594 12: 400 13: 3589
    14: 400 15: 400 16: 400 17: 400 18: 400 19: 400 20: 400 21: 400 22: 400
    23: 400 24: 400 25: 400 26: 400 27: 400 28: 400 29: 400 30: 400 31: 400
    32: 400
  Flags: 3dnowprefetch abm adx aes amd_lbr_v2 aperfmperf apic arat avic avx
    avx2 avx512_bf16 avx512_bitalg avx512_vbmi2 avx512_vnni avx512_vpopcntdq
    avx512bw avx512cd avx512dq avx512f avx512ifma avx512vbmi avx512vl bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flush_l1d flushbyasid fma fpu fsgsbase fsrm fxsr
    fxsr_opt gfni ht hw_pstate ibpb ibrs ibrs_enhanced ibs invpcid irperf
    lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr
    mwaitx nonstop_tsc nopl npt nrip_save nx ospke osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    perfmon_v2 pfthreshold pge pku pni popcnt pse pse36 rapl rdpid rdpru
    rdrand rdseed rdt_a rdtscp rep_good sep sha_ni skinit smap smca smep ssbd
    sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce
    topoext tsc tsc_scale umip user_shstk v_spec_ctrl v_vmsave_vmload vaes
    vgif vmcb_clean vme vmmcall vnmi vpclmulqdq wbnoinvd wdt x2apic x2avic
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
2

Welcome. What did you use to make the boot disk?

3

You probably overlooked that

4

As stated in my report I used the Linux Mint utitlity. USB Image Writer

5

@DarcSceptor
welcome1

This may (or not) be the problem

6

If it doesn’t write to a USB using raw copy, it’s not going to work. You will probably have to use dd.

7

Yup, probably. The format got stripped.

8

Okay the other guy pointed me to the page on using DD to burn the USB.
Now instead of 3 partitions it shows everything as one partition and everything used.
I’ll reboot to see if it actually boots up.

1 Like
9

So I got a little bit more.
I used dd and created the USB using parameters specified on the Notes page.

First I got the lovely boot screen.
I just hit enter and the process began.
First I got the lowres picture but then I got a hires image on BOTH monitors.
So far so good. I think it was at that point that two lines of commands appeared and then …
NADA. Black screens once again.

NEXT

10

The default nouveau driver probably has issues with that particular card. We are seeing that happening with a few cards. There is a workaround to installing it and then adding the nvidia driver after.

Edit: This may be the workaround

11

If there is any way you can get a picture of the screen after switching to a VT screen of the following command, it would be helpful:

dmesg | grep nouveau
12

Don’t know WHY they would use the neaveau driver because it is a horrible pile of sheep dung. I only use the NVidia driver. I will try following the next suggestion.

13

Because it’s open source and there are limitations on how you can distribute the proprietary driver.

14

Okay the option mentioned no longer exists. So I chose the Troubleshooting option and chose boot with basic graphics. (I think, don’t remember everything perfectly)

So once I chose that option I got two commands output when the one flower remained on screen:

Loaded initrd from LINUX_EFC_INITRD_MEDIA_GUID
Measured initrd data into PCR 9

After that I got nothing else. Looks like the process hung up.

15

Are you able to press Ctrl + Alt + F5 and get to a command prompt?

16

I don’t understand what you are asking for. What is a VT screen?
After booting and having only the black screen I have nothing to enter a command into.
Are you asking me to choose to run a terminal from the boot screen?

Boot / Troubleshooting / Run Terminal???

17

Let’s try that. It will be easier.

Then run the command:

dmesg | grep nouveau

18

You haven’t asked for that yet. I’ll try now.

19

One thing I would like you to try after you post the photo of the output, is see if you can boot to the live environment for Rock:

https://file-store.openmandriva.org/api/v1/file_stores/6b2dfea3589b2af05c6c9f772cbedabf0f01ecb9

Here is the checksum for the download so you can make sure the download was successful:

https://file-store.openmandriva.org/api/v1/file_stores/6a29f98f245a662699056f909f2b2f3043674609

20

Okay. So I booted up, went into troubleshooting, and the console did not contain the command dmesg

I rebooted and went into the boot process. When all screens went black I used CTL+ALT+F5 and nothing happened.

Onto Rock.