All OpenMandriva contributors are unpaid part time volunteers. There are no employees being paid to help you. All OpenMandriva contributors have more on our “To Do” and “Want To Do” lists than we can actually do. So when someone stops what they are doing to help a user with an issue that stops progress on other work that we are doing.
Because of this we won’t hesitate to ask users to do some work themselves to get an issue resolved. This means RTFM yourself and do your own internet searches.
So please go back to the first post in this thread and follow the suggestions as best you are capable.