Element flatpak fails to authenticate with a kio error

Support
1

Hello,

Requirements:

I have Searched the forum for my issue and found nothing related or helpful
I have checked the Resources category (Resources Index)
I have reviewed the Wiki for relevant information
I have read the the Release Notes and Errata

OpenMandriva Lx version:

ROME 2504 znver1 and x86_64, Wayland and X11

Desktop environment (KDE, LXQT…):

KDE Plasma

Description of the issue (screenshots if relevant):

After a fresh reinstall to test Brave crashing with x86_64, I found that I could not get Element flatpak to work. It refuses to allow me to get through the webpage authentication/verification process with a KIO error. I reinstall back to znver1 and I have the same issue. I can use Element in the Matrix website just fine.

I open the fresh install of the Element flatpak and it looks normal.

Screenshot_20250503_180029
Screenshot_20250503_180029840×499 285 KB

I click Continue and go to the website where I expect to authenticate and then verify the device. Looks normal.

Screenshot_20250503_180315
Screenshot_20250503_180315609×670 40.2 KB

I click Continue and I get this error. The number is different each time, so I doubt I am giving away state secrets here.

Screenshot_20250503_180710
Screenshot_20250503_180710930×287 33.6 KB

What file can it not read? Is it on the website? It’s not like they are offering any support.

2

Unfortunately, it may need that packed into the flatpak for it to work properly. I would contact the author of the flatpak for help.

3

It was working fine till I reinstalled. :rofl:

On the other hand… While testing this, I opened Chromium to see if I could verify the device like Brave and BEHOLD, after maybe 5 seconds, it crashes back to the desktop, just like Brave. I have to go update that thread with this new revelation.

4

After logging in, and approving access to that account, it should be trying to save your session key. TO me it seems like the request to Kwallet via a KIO Client (?) Kwallet related issues were happening for me on Rock 5 as well, BUT the app did not crash and did work.

To be honest, most of my problems revolve around kwallet not working correctly as a key storage source. I’m about roll Rock 6 and I’ll see how things go there.

Not complaining either. OM is working great. There are just a lot of moving parts and this sort of things is kind of expected to some degree.

5

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