Sound has broken on 2 hw Cooker computers

Development Development Testing
1

Cooker installed from ISO Build ID 2280. Updated until today, today updates are broken which is reported here.
Sound was working on both 2-3 days ago. Haven’t been able to trace it to a package update yet but that is what is suspected. Will post list of recent package updates. This is hw info for my desktop computer.

$ inxi -A
Audio:     Card-1 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel
           Card-2 Intel 9 Series Family HD Audio Controller driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.18.17-desktop-1omv4000

I can post a omv-bug-report-log.xz but it may not have much as the script is showing a lot of lines like:

/usr/bin/omv-bug-report.sh: line 118: print: command not found
/usr/bin/omv-bug-report.sh: line 106: print: command not found
/usr/bin/omv-bug-report.sh: line 107: print: command not found
/usr/bin/omv-bug-report.sh: line 114: print: command not found
/usr/bin/omv-bug-report.sh: line 118: print: command not found
/usr/bin/omv-bug-report.sh: line 476: print: command not found
/usr/bin/omv-bug-report.sh: line 480: print: command not found
/usr/bin/omv-bug-report.sh: line 481: print: command not found
/usr/bin/omv-bug-report.sh: line 486: print: command not found
/usr/bin/omv-bug-report.sh: line 487: print: command not found

omv-bug-report.log.txt (455.5 KB)

Screenshot_20181109_093516
Screenshot_20181109_0935161920×1080 316 KB

So I believe inxi -A is showing we do have a sound card and driver: snd_hda_intel. But pulseaudio is not seeing a sound card.

There are a lot of ways and commands to get information about sound issues so if Y’all tell me what you want I should be able to deliver.

$ pactl info
Server String: /run/user/1001/pulse/native
Library Protocol Version: 32
Server Protocol Version: 32
Is Local: yes
Client Index: 13
Tile Size: 65472
User Name: ben79
Host Name: ben79-pc
Server Name: pulseaudio
Server Version: 12.2.0-2
Default Sample Specification: s16le 2ch 44100Hz
Default Channel Map: front-left,front-right
Default Sink: auto_null
Default Source: auto_null.monitor
Cookie: e650:aec9

$ lspci | grep Audio
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 9 Series Chipset Family HD Audio Controller

$ lsmod | grep snd
snd_hda_codec_realtek   106496  1
snd_hda_codec_generic    81920  1 snd_hda_codec_realtek
snd_hda_codec_hdmi     57344  1
snd_hda_intel          40960  0
snd_hda_codec         147456  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core           90112  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_seq_dummy          16384  0
snd_hwdep              16384  1 snd_hda_codec
snd_seq_oss            45056  0
snd_seq_midi_event     16384  1 snd_seq_oss
snd_seq                73728  5 snd_seq_oss,snd_seq_midi_event,snd_seq_dummy
snd_seq_device         16384  2 snd_seq,snd_seq_oss
snd_pcm_oss            57344  0
snd_mixer_oss          28672  1 snd_pcm_oss
snd_pcm               114688  5 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_hda_core
snd_timer              36864  2 snd_seq,snd_pcm
snd                    94208  13 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_seq_oss,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm_oss,snd_pcm,snd_mixer_oss
soundcore              16384  1 snd
2

List of updated packages on my desktop computer, the one described above.

installed.txt (174.9 KB)

Worth mentioning is that on both these computers sound does work in ‘Live’ environment on ISO Build ID 2280.

3

guess it was me updating alsa-plugins

1 Like
4

This is ‘journalctl -b -x --no-pager’ boot logs:

boot.log.txt (178.6 KB)

I’m not understanding what this means or if it is related to sound issue:

-- The start-up result is RESULT.
Nov 09 17:59:59 ben79-pc sddm-helper[4854]: Starting: "/usr/share/X11/xdm/Xsession \"/usr/bin/startkde\""
Nov 09 17:59:59 ben79-pc pulseaudio[4891]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
Nov 09 17:59:59 ben79-pc pulseaudio[4891]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="0" name="pci-0000_00_03.0" card_name="alsa_card.pci-0000_00_03.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed.
Nov 09 17:59:59 ben79-pc pulseaudio[4891]: E: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
Nov 09 17:59:59 ben79-pc pulseaudio[4891]: E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_00_1b.0" card_name="alsa_card.pci-0000_00_1b.0" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed.
Nov 09 17:59:59 ben79-pc systemd[4861]: Started Sound Service.
-- Subject: Unit UNIT has finished start-up

Or has something to do with what @TPG just posted about something or other with updating alsa-plugins. Post-edit: If so I suspect we’ll see a fix soon. But anyway this is pre-ALPHA so reporting and fixing is where we are.

5

This explains everything. With latest alsa-plugins release there were a mess with new configs. Looks like i’ve messed it more that it was.

1 Like
6

OK, that tells us we’ll have a fix when you get the configs sorted out. No worries and thanks for all your work on this stuff.

7

Seems to be sorted out.

2 Likes
8

Yes it does, thanks. Much appreciated.

Post-edit: It appears that these packages fix this:

# rpm -qa | grep alsa
lib64alsa-plugins-1.1.7-2.x86_64
lib64alsa-plugins-pulseaudio-1.1.7-2.x86_64
alsa-utils-1.1.7-2.x86_64
alsa-tools-1.1.7-2.x86_64
alsa-lib-1.1.7-2.x86_64
2 Likes